Refund Policy

Once we receive your return, our Quality Assurance team will inspect the item. If approved:

• Refunds: Issued to the original payment method within 3–7 business days of inspection.

• Exchanges: You will be refunded or credited and may place a new order for the desired item or size.

Refunds typically appear on your statement within 5–10 business days depending on your bank or payment provider.

⚠️ Defective or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with photos showing the issue.
We will cover return shipping and ensure you receive a replacement or refund without additional cost.

❓ Questions?

Need help with your return or have sizing questions? Reach out to us at:
📧 support@reavel.com
We’ll respond within 24 business hours.